Dynamics 365 Sales CRM

Customers today have more information at their fingertips and more options than ever in which to invest their time and money. To win their business and keep it, you have to understand your customers’ needs and habits so you can engage with them more effectively. INNOVA’s team of expert consultants can guide you in implementing sophisticated customer relationship management (CRM) tools like Microsoft Dynamics 365 for Sales. Dynamics 365 CRM is a cohesive suite of integrated, data-driven solutions that gives you an edge on your competition by personalizing customer experiences – engaging them at the right time, in the right place, in the right way throughout the journey.

Partner with INNOVA Consulting Group to successfully implement Dynamics 365 Sales CRM for your business.

Improve Your Customers' Journey

Why Dynamics 365 Sales CRM?

Microsoft Dynamics 365 for Sales brings together all your functions – marketing campaigns, data analysis, meetings, customer care, opportunity management and more –making customer engagement predictive by leveraging internal and external data to identify patterns and trends. Dynamics 365 CRM then applies that information to make recommendations for how to optimize your engagement. This all-inclusive view of all your customers enables you to:

Centralize customer information

Automate marketing interactions

Provide business intelligence

Facilitate communications

Track sales opportunities

Analyze data

Enable responsive customer service

Turn relationships into revenue

With Dynamics 365 for Sales, bring digital intelligence to every deal you pursue. It is not just a sales management software; it is an intelligent business solution that predicts your customer’s needs and personalizes every experience. Don’t just sell, build both relationships and revenue.

You can:

Get insights meaningful for your business so that you can take the right action at the right time

Engage personally with your customers and understand their behavior, trends, and potential value

Automate your sales process with a highly intuitive interface and Microsoft Office-embedded capabilities

Analyze historical data and predictive information to get real-time insights and accelerate your sales performance

Inspire, onboard, coach, and motivate your team to achieve more through fun, engaging competitions

Our Approach

Through our evidence-based approach, INNOVA’s team of industry experts will help you automate your CRM needs with Dynamics 365’s five separate but connected apps: Sales, Customer Service, Field Service, Project Service Automation and Marketing. In addition to this full-fledged CRM solution, our former Microsoft MVPs and MCMs will stay with you every step of the way, adding and integrating other solutions as your needs grow.

Grow your business. Win faster. Stay focused.

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