Partner with INNOVA Consulting Group for a successful Dynamics 365 Sales CRM Implementations

In today’s ever-changing world, the customer is the king. Microsoft Dynamics 365 Sales CRM is a cohesive suite of integrated, data-driven solutions that improves how you do business with your customers. CRM personalizes customer experiences by engaging them at the right time, in the right place, in the right way throughout the journey. We help you better understand your customer needs, engage more effectively, and win more deals.

Microsoft Dynamics Sales CRM makes customer engagement predictive by leveraging internal and external data to identify patterns & trends and applies this information to make recommendations or suggestions for how to optimize your engagement. It provides an all-inclusive view of all your customers, which enables your employees to make expedited and educated decisions about strategic efforts to win more deals through sales, marketing, and customer service.

CRM Solution fundamentals

CRM tools make the customer-facing functions of business easier. They help you

  • Centralize customer information
  • Automate marketing interactions
  • Provide business intelligence
  • Facilitate communications
  • Track sales opportunities
  • Analyze data
  • Enable responsive customer service

Microsoft Dynamics 365 has what you need

Every business has various functions and when these functions are not in sync to handle the business, let alone making profits, everything becomes a tedious task. Here CRM comes to your rescue which will bring all your functions – marketing campaigns, data analysis, meetings, customer care, opportunity mangement and more – in one place.

Microsoft Dynamics 365 offers you a full-fledged CRM solution under five different yet connected apps— Sales, Customer Service, Field Service, Project Service Automation, and Marketing. Automate your CRM needs with these apps. Start with just what your business requires and add others as those needs grow.

Turn relationships into revenue

With Dynamics 365 for Sales, bring digital intelligence to every deal you pursue. It is not just a sales management software; it is an intelligent business solution that predicts your customer’s needs and personalizes every experience. Don’t just sell, build both relationships and revenue.

Grow your business | Win faster | Stay Focused

You can:

  • Get insights meaningful for your business so that you can take the right action at the right time
  • Engage personally with your customers and understand their behavior, trends, and potential value
  • Automate your sales process with a highly intuitive interface and Microsoft Office-embedded capabilities
  • Analyze historical data and predictive information to get real-time insights and accelerate your sales performance
  • Inspire, onboard, coach, and motivate your team to achieve more through fun, engaging competitions

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) is a technology for managing all of your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability. When people talk about CRM, they are usually referring to a system, a tool that helps with contact management, sales management, productivity, and more. A CRM solution helps you focus on your organization’s relationships with individual people — including customers, service users, colleagues, or suppliers — throughout your lifecycle with them, including finding new customers, winning their business, and providing support and additional services throughout the relationship.

INNOVA Consulting Group can help implement either Dynamics 365 for Sales or Salesforce CRM.

Contact Us

Please complete this form to contact our team to learn more about our Dynamics 365 implementation services.

Main Line: (913) 353-1400
Toll-Free: (877) 461-4669

7450 W. 130th Street, Suite 220
Overland Park, KS 66213

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