Microsoft Salesforce CRM

Businesses like yours sometimes struggle to transform into digital businesses by failing to automate the processes that underpin the customer’s journey. A new generation of digital process automation practices, platforms and plans – led by Salesforce, the world’s #1 CRM platform – is the answer.

INNOVA’s expert consultants are focused on building fully integrated software solutions that guarantee a future-proof digital transformation designed to keep you competitive and improve profitability. We actively work with your team to revamp your processes, streamline your business and create an unmatched customer experience.

INNOVA is your one-stop Salesforce consulting partner.

Why Salesforce?

Salesforce allows you to treat all your customers like they’re your only customer. With step-by-step implementation and integration support from INNOVA, you’ll be able to easily log, manage and analyze all customer activity in one place and constantly monitor everything from sales leads and support tickets to channel marketing and web analytics. Salesforce is a single, web-based platform that’s accessible anytime, anywhere to help you understand customers’ needs and solve their problems. It can also allow you to identify opportunities to help by managing their information and interactions with your company.

Blaze your trail with the world’s most powerful apps on the Intelligent Customer Success Platform.

Learn more about specific solutions we provide:


Sell faster and smarter with the world’s #1 sales platform.


Manage customer support across every channel with the #1 service platform.


Deliver personalized messages on any channel with the #1 marketing platform.


Engage your audiences with branded portals, forums and sites.


Unify the shopper experience with the #1 commerce platform.


Build, connect, and integrate apps with the #1 enterprise cloud.

Case Studies

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